Accessibility: A destination for all

Benidorm is an international benchmark in terms of accessibility, with an infrastructure adapted to allow everyone to enjoy the destination without barriers.

The city has been working for decades to remove architectural barriers and improve transport and tourist services to ensure an inclusive and accessible experience for all.

Thanks to its compact and pedestrianised urban model, Benidorm allows people with reduced mobility to travel comfortably and safely. It has also implemented pioneering programmes to improve the accessibility of its beaches, streets, public transport and tourist facilities.

♿ 100% accessible beaches: A benchmark in Spain

Benidorm has developed a comprehensive system so that people with reduced mobility can enjoy the sea in complete safety and comfort.

🏖️ Accessible beaches: All Benidorm beaches have ramps, wooden walkways and accessible shaded areas. 
🛟 Amphibious chairs and assistance: Bathing assistance service with specialised staff available all year round.
🚻 Adapted toilets and showers: Facilities accessible to people with disabilities.
🏅 Accessibility certifications: Benidorm was a pioneer in Spain in obtaining UNE 170001 certification for the universal accessibility of its beaches.

💡 Key fact: In 2017, Benidorm was awarded the "Best Accessible Beaches in Spain", highlighting the inclusion of people with disabilities in the tourist experience.

🚶‍♂️ Barrier-free urban mobility

Benidorm's vertical and compact urban model facilitates walking and reduces car dependency. In addition, the city has implemented multiple improvements in urban accessibility:

✅ 100% of pavements in the city centre lowered and adapted.
✅ Traffic lights with audible warnings and pedestrian crossings with tactile paving.
✅ Adapted urban buses with ramps and reserved spaces.
✅ Accessible taxis with special service for people with reduced mobility.
✅ Recharging points for electric wheelchairs in various areas.

💡 Key fact: Benidorm has a Sustainable Urban Mobility Plan, with the aim of making the city even more inclusive and efficient for everyone.

🏨 Accessible tourism: adapted hotels, restaurants and activities.

Benidorm has worked with the private sector to ensure that the tourist offer is 100% accessible.

🏨 Hotels with adapted rooms and spaces without architectural barriers.
🍽️Accessible restaurants with menus in Braille and menus for people with special needs.
🎭 Adapted shows and activities with reserved seating and trained staff.
🚢 Accessible excursions to the island of Benidorm and other tourist routes.

📢 Key fact: In 2018, Benidorm implemented the Strategic Plan for Accessible Tourism, with the aim of improving the tourist experience for people with disabilities.

🏆 Accessibility certifications and awards

Benidorm's commitment to accessibility has been recognised with important certifications and awards:

🏅 UNE 170001 Universal Accessibility Certification.
🏅 ICTE 'S' Seal of Sustainability in Accessibility.
🏅 ISO 13009 Certification in Accessible Beach Management.
🏅 Accessible Tourist Destination Award from the ONCE Foundation.