Benidorm Pioneers the Future of Hotel Check-in with European Digital ID

Benidorm is now at the forefront of smart tourism in Europe, becoming the first city to test the new EU Digital Identity Wallet for hotel check-ins. This innovative technology, trialled with SICPA and Visit Benidorm, allows travellers to check in using a secure QR code on their phone in just two minutes — speeding up the process, reducing queues and improving guest experience.

The system was tested at Apartamentos Michelangelo and showed time savings of up to 10 hours daily for a 200-room hotel during peak season. Guests upload their verified data in advance, ensuring faster, paperless and secure arrivals, with full control over their personal information.

This pilot positions Benidorm as a leading destination in digital innovation, offering a smoother and more sustainable experience for visitors.