Customer Service

🗣️ Help Us Improve Your Experience

We want your stay in Benidorm to be truly unforgettable!

Your feedback is very important — whether it’s positive or highlights areas to improve. We welcome all suggestions to help make Benidorm a better city for everyone.

If you’d like to send a suggestion or complaint, here are some useful links:

📞 Services

• Green Line – Environmental incidents and maintenance

• Citizen Support Service – General assistance and contact

📥 Downloads

• Download the suggestion/complaint form

   

📧 Contact email

• incidencias@benidorm.org